If your question is not answered here, please send us an email.
- What are Preorders?
- What are Subscriptions?
- Is there a minimum number of titles required?
- When will my subscriptions start?
- When am I charged for my subscriptions?
- Are bags & boards included?
- How do I make changes to my subscriptions?
- Are subscriptions available for titles not listed?
- What methods of payment does Comic Break accept?
- When will my comics be shipped?
- Will Comic Break sell my name and address to other companies?
- I am shopping for my child. How do I know if the comic books I am buying are appropriate?
- How are returns handled?
- What is the order cancellation policy?
- How does Comic Break handle variant covers?
- Are all items listed on the site currently in stock?
- When are new comics released?
- Do you charge tax?
- Do I need to install an app to read digital comics?
- What do I need to read comics bought from the TX Creators Digital Store?
- Help! I tried downloading a free pdf digital comic and received the following error, “Unfortunately PayPal doesn’t allow paying orders which have zero subtotal, sorry. Please use any other payment method available or contact us.”
- I completed my transaction for a free pdf digital comic but I have not received an email with the download link.
Each month Diamond Comic Distributors releases the Previews Catalog.
The catalog lists items usually two months in advance of their release date. Placing a Preorder reserves an item for you that has not yet been released. For example, if you order items from February’s Previews catalog, those items are expected to arrive in April.
Due to the nature of Preorder products, payment is required before Comic Break can order your items for you.
Please note, we do our best to provide the most accurate release dates possible; however, delays and ocassionally cancellations do occur. Check our “Shipping Updates” for more information.
In the event that an item is canceled, Comic Break will refund your purchase price.
Subscribing to a title means that we will automatically preorder that title for you every month so you don’t have to.
Earn bigger discounts by subscribing to more titles. See our subscription page for the discount table.
3. Is there a minimum number of titles required?
No, order one title or order 100. It’s up to you.
4. When will my subscriptions start?
Your subscriptions start with the next issue released.
5. When am I charged for my subscriptions?
You will receive an invoice via email when your comics are scheduled to ship.
We also allow customers to keep a credit card on file with us. Click here to download the authorization form and return to us via email or snail mail.
6. Are bags & boards included?
They are not included but we do offer Current Size Bags with Boards for .15 each in our online store.
7. How do I make changes to my subscriptions?
At this time if you need to update your subscription, please email us any changes.
8. Are subscriptions available for titles not listed?
Yes! Write in any titles not listed in the box provided on the Comic Subscription Service page.
9. What methods of payment does Comic Break accept?
Credit Card (Visa, MasterCard, Discover or American Express)
PayPal (PayPal account NOT required to pay via PayPal)
Money Order
Payments must be made in US dollars.
10. When will my comics be shipped?
Depends on your type of order:
1. If your order only contains in stock items, your package will ship within 48 hours (not including weekends and holidays).
2. If you also have preorders and/or subscriptions, your in stock items will ship with your preorders and/or subscriptions.
3. Preorders ship at the end of the month once all your items have arrived. Please notify us if you would prefer weekly or bi-weekly shipments.
4. For Subscriptions, you may choose weekly, bi-weekly or monthly shipping when you sign up.
11. Will Comic Break sell my name and address to other companies?
Absolutely Not! Any information you provide is used by Comic Break only to serve you in the best and most effective way. We will not sell, trade, rent or in anyway give your information to anyone for any reason. We value your privacy.
12. I am shopping for my child. How do I know if the comic books I am buying are appropriate?
(MR) following a comics title indicates for Mature Readers.
Comic Break includes age ratings in the item descriptions when provided by the publishers.
If you have a doubt about any product listed on our website, please contact us.
Due to the time sensitive nature of the items we sell, we are unable to accept returns.
Returns WILL be accepted if we made a mistake or the item was damaged due to our negligence.
If this is the case, please contact us immediately and we will do our best to correct the error as quickly as possible.
14. What is the order cancellation policy?
Because Comic Break pre-orders merchandise at the specific request of its customers, orders cannot be cancelled.
15. How does Comic Break handle variant covers?
Variants that have an even distribution (e.g. 50% of one cover and 50% of another cover) are pulled randomly, but if you have two copies or more on your subscription list we will pull one of each cover for you.
Ratio variants (e.g. 1 in 10) are offered for sale in our store each week. You must purchase these separately.
16. Are all items listed on the site currently in stock?
All items are currently in stock except for the following:
Preorder items are not in stock because they have not been released yet.
Items in the Graphic Novels/Trade Paperbacks category are in stock with our distributor and are shipped to us when you place your order.
17. When are new comics released?
New comics are released every Wednesday. Holidays delay them by 1 or 2 days.
In accordance with current US tax law, Comic Break is only required to collect sales tax on any transaction where the buyer resides in the same state as Comic Break.
Therefore, customers living in Texas will be charged the appropriate tax for each order.
19. Do I need to install an app to read digital comics?
No, digital comics bought through our DC Comics Digital Store or our Other Publishers Digital Store can be read from our website on your computer.
But if you would like to read those digital comics on your mobile device, you will need the Comics by Comixology app.
Download for iPhone, iPod Touch & iPad
20. What do I need to read comics bought from the TX Creators Digital Store?
To read from your computer, all you need is a pdf reader.
You can download Adobe Reader for free from here
or
Sumatra PDF Reader for free from here.
For your iPad, just search iTunes for pdf reader and you will find many choices available.
21. Help! I tried downloading a free pdf digital comic and received the following error, “Unfortunately PayPal doesn’t allow paying orders which have zero subtotal, sorry. Please use any other payment method available or contact us.”
Under “Choose Payment Method”, select Money Order. The system will then let you complete your transaction.
22. I completed my transaction for a free pdf digital comic but I have not received an email with the download link.
Downloads that are paid for show up instantly in your email but if there were no paid items in your transaction, free downloads need to be manually approved before the download link is sent to your email address.
